How To Become and Administrative Assistant: The Ultimate Guide

/ by Pocketbook Agency

Do you want to have a career that is both rewarding and challenging? Are you looking for a position that will allow you to use your organizational skills? If so, becoming an administrative assistant may be the perfect job for you! This is a highly sought-after position that offers many growth opportunities.

In this guide, Pocketbook Agency will discuss what it takes to become an administrative assistant and provide you with some tips on how to stand out from the competition. Let’s get started!

What Is an Administrative Assistant?

An administrative assistant is a professional who supports managers and employees within an organization. The role of an administrative assistant can vary depending on the company, but generally, they are responsible for handling clerical tasks, such as organizing files, preparing documents, and handling correspondence.

They may also be responsible for providing customer service or managing budgets. Admin assistants typically have a high school diploma or equivalent, although some positions may require a college degree.

What Are Administrative Assistants Responsible For?

An administrative assistant’s job is never done! They are constantly busy handling a variety of tasks. In most cases, their day begins with reviewing their email and prioritizing the tasks that need to be completed.

From there, they will work on completing the most urgent tasks. Throughout the day, they will also be responsible for answering phone calls, scheduling appointments, and managing their boss’s calendar.

In addition to these duties, an admin assistant may be responsible for creating reports, drafting letters, and handling other administrative tasks. Needless to say, their job is very demanding but also highly rewarding.

How To Become an Administrative Assistant?

– Education

– Experience

– Networking

– Resume

– Interview

Education

You don’t need a formal education to become an administrative assistant, especially if you land a job opportunity in a related position and gain experience for your resume. That said, there’s no denying a degree can prove advantageous.

Which Degree Is Best for Administrative Assistants? There is no one-size-fits-all answer to this question, as the best degree for an administrative assistant will vary depending on the individual’s skills and interests.

However, many assistants have a college degree in business administration, finance, or marketing. A degree in one of these areas can provide students with the skills and knowledge needed to handle the clerical duties of an administrative assistant role.

Additionally, admin assistants with a strong interest in customer service may consider pursuing a degree in hospitality management. The ideal degree for an administrative assistant is ultimately the one that provides them with the skills and knowledge needed to excel in their role.

Top Colleges for Administrative Assistants: Many colleges and universities offer degree programs in business administration, finance, or marketing that can prepare students for a career as administrative assistants. Here are some of the top schools in the country:

– Harvard University

– Stanford University

– University of California-Berkeley

– University of Michigan-Ann Arbor

– University of Pennsylvania

Experience

It’s essential to have experience as an administrative assistant. This experience will give you the skills and knowledge necessary to handle the job’s many tasks and challenges.

One of the main reasons experience is so important is because it allows you to develop essential skills. As an admin assistant, you’ll be responsible for wide-ranging tasks, such as handling phone calls and messages, preparing documents, and organizing meetings. If you have no previous experience in this role, your day-to-day might be overwhelming. Experience, however, will equip you to handle these responsibilities efficiently and effectively.

Gaining experience also allows you to build relationships with key contacts. You’ll likely work with many people within the organization, such as managers, executives, and other employees as an administrative assistant.

By having experience in this role, you’ll already have a working relationship with these people and be able to communicate more effectively. This can be beneficial when any issues need to be addressed or when you need help with a task.

Networking

Networking is an essential part of any job search, and the administrative assistant field is no exception. Networking with other professionals can help you learn more about the industry, find job opportunities, and build valuable connections. Here are a few tips for networking as an admin assistant:

– Attend industry events and meetups.

– Join relevant professional organizations and LinkedIn groups.

– Connect with other professionals on LinkedIn and Twitter.

– Reach out to former professors, colleagues, or clients for advice or recommendations.

– Meet with a career counselor or job placement service to get help crafting your resume and networking strategy.

Resume

When looking for an administrative assistant job, you should have a resume that stands out from the rest. Make sure it is well-organized and easy to read. Use clear and concise language, and tastefully highlight your skills and experience.

Moreover, you’ll want to be specific about the duties you have performed in past jobs and list your education and training. Follow these tips, and your resume will be sure to catch the attention of hiring managers!

Interview

The job interview is an important part of the process of becoming an administrative assistant. It’s your opportunity to show the hiring manager that you’re the best candidate for the job. Landing an interview is a win, but you must thoroughly prepare and execute if you hope to secure a second interview (or the job).

How To Prepare for the Job Interview: The best way to prepare for a job interview is to do your research. Learn as much as possible about the company and the position you’re interviewing for.

Also, practice answering common interview questions. Be prepared to talk about your experience, strengths, and weaknesses. Dress professionally and arrive on time. Remember that projecting a positive attitude will help you throughout the process!

8 Tips To Become the Best Administrative Assistant

Now that you know the gist of how to become an administrative assistant, let’s cover eight proven tips for making yourself indispensable in the role:

– Develop tech skills

– Master communication skills

– Work on time management

– Be organized and detail-oriented

– Prioritize your duties

– Flexibility is key

– Delegation and office leadership

– Have awesome customer service skills

Develop Tech Skills

Administrative assistants handle many of the important tasks in an office, from scheduling and organizing to handling correspondence and billing. To be successful in this role, it’s important to be familiar with the most common software and technology used by administrative assistants.

The most essential piece of software is Microsoft Office. This suite of programs includes Word, Excel, and PowerPoint, which are used for creating documents, spreadsheets, and presentations. You must be proficient in all of these programs, as they are commonly used in business settings.

Besides Microsoft Office, you should be familiar with other types of software. For example, you may need to know how to use a customer relationship management (CRM) system to track customer information or a cloud-based accounting solution to manage invoices. Knowing how to use these technologies will make you more efficient and capable in your role as an admin assistant.

In many offices, email and the internet are essential tools for communication and completing tasks. It’s important to be comfortable using both of these technologies and understand how to troubleshoot any problems that may arise.

Master Communication Skills

One of the most crucial skills for an administrative assistant is strong communication. You may be the first or only point of contact for many people in the company, so you must be able to communicate effectively both verbally and in writing.

Strong communication skills will help you manage expectations, keep people updated on progress, and resolve any issues that may arise. Additionally, communicating clearly will make you more effective at your job and help you build better relationships with coworkers.

There are many ways to improve your communication skills, including taking courses or workshops, reading articles or books on the topic, and practicing communicating with friends and family. By working on your communication skills, you’ll be well on your way to becoming an outstanding administrative assistant.

Work on Time Management

One of the most important skills for any admin assistant is managing their time well. This includes being able to plan out their day effectively, stay organized, and avoid distractions.

Here are a few tips for managing your time well:

– Make a schedule and stick to it. Include short-term and long-term tasks on your schedule, and pencil in time for breaks and lunch.

– Stay organized and keep track of what you need to do each day. This will help you avoid procrastination and focus on the most important (or urgent) tasks.

– Avoid distractions and concentrate on the task at hand. Put away your phone, turn off the TV, and close any unnecessary windows to avoid getting sidetracked.

– Take advantage of tools that can help you manage your time better, such as calendar apps, task lists, and time-tracking apps.

Be Organized and Detail-Oriented

Staying organized is also vital for administrative assistants. This means being able to keep track of multiple tasks and deadlines, as well as maintaining a tidy workspace. Consider these tips for staying organized:

– Create a to-do list and prioritize items. This will help you stay on top of tasks and ensure that the most important items are completed first.

– Use folders and labels to organize documents. That way, it’s easier to find what you need when you need it.

– Set aside time each day to review your calendar and plan upcoming tasks so you can stay on schedule and avoid any last-minute surprises.

– Keep your work area clean and organized. This will help you focus on your work and minimize distractions, not to mention reduce your stress.

– Take breaks periodically to clear your mind and rejuvenate yourself. Then you can remain more focused and productive for the rest of the day.

Prioritize Your Duties

When you’re working as an administrative assistant, it’s important to stay organized and prioritize your tasks. Doing so will help you stay on track and ensure that important projects don’t fall through the cracks.

Begin by making a list of all of your tasks, both short-term and long-term, and rank them in order of importance, starting with the most important. Then, break down the high-priority tasks into smaller steps so they’re easier to tackle. Getting the easiest tasks out of the way will help you build momentum. Moreover, stay organized and track what you’ve accomplished each day.

Flexibility Is Key

You need to be flexible and adaptable in your admin assistant role. Things can change quickly in the workplace, and you must be able to roll with the punches. You may be asked to do tasks outside your job description, or you may need to switch gears quickly if a supervisor needs help with a project.

Being adaptable also means being able to work well under pressure. There may be times when you have to juggle several tasks at once, or when you need to meet a tight deadline. You’ll need to stay calm and focused under pressure and continue to produce high-quality work.

You also need to be flexible when it comes to your schedule. Administrative assistants often have to work odd hours or weekends, especially if they work for a small business or startup. And don’t be surprised if you have to travel for work on short notice.

The bottom line is that being an admin assistant requires a lot of flexibility and adaptability. You need to be able to handle changes in the workplace, and you must know how to work hard under pressure. If you can handle these things, you’ll position yourself for long-term success.

Delegation and Office Leadership

A primary responsibility of administrative assistants is to delegate tasks to other members of your team. This can be a challenge, but if done correctly, it can be a very effective way to get work done. Here are a few tips for delegating tasks:

– Assess the task: Before delegating a task, you need to assess what is involved. Make sure you understand the requirements and what is expected of the person who will be completing the task.

– Match the task to the right person: Not everyone is suited for every task. Be diligent about matching the task to the right person based on their skills and abilities.

– Clearly communicate instructions: Be sure to clearly communicate the instructions to the person who will be completing the task. Include all relevant details, including deadlines, client notes, and any specific requirements.

– Monitor progress: Be sure to monitor progress and provide feedback along the way. This will help ensure the task is completed properly and on time.

Further, becoming an effective leader in the office will significantly benefit your career as an administrative assistant. First and foremost, always be professional. Be polite to your coworkers, and be respectful when speaking with your boss.

Second, always be organized. Keep your desk clean and tidy, and make sure you know where everything is. And be proactive. If you see that something needs to be done, do it! Don’t wait for someone else to take care of it.

Have Awesome Customer Service Skills

Providing excellent customer service is another critical skill for administrative assistants. This means being able to effectively communicate with clients, customers, and other stakeholders, and addressing their needs in a timely and professional manner. Consider these quick tips for taking your customer service skills up a notch:

– Be proactive: Don’t wait for the customer to come to you with a problem — identify potential issues and address them before they become a bigger problem.

– Respond promptly: When the customer reaches out to you, respond as quickly as possible. Even if you don’t have an immediate answer, let them know that you’re working on it and will get back to them as soon as possible.

– Be patient and understanding: Some customers may be frustrated or angry, and it’s your job to remain calm and helpful. Remember that the customer is always right, even when they’re not.

– Keep track of customer history: This will help you better understand their needs and provide better service.

– Use positive language: Be polite and upbeat, even when dealing with demanding customers or situations.

Job Prospects and Salary Estimates for Administrative Assistants

So, you have a good idea of what it takes to become an administrative assistant. But are your chances of finding a great job, and how long will it take? Will your salary support your short-term and long-term goals?

Job Prospects

The job prospects for administrative assistants are excellent. The Bureau of Labor Statistics (BLS) projects 324,300 job openings for admin assistants and secretaries annually from 2020 to 2030. This makes the profession more stable than many other occupations. Administrative assistants are in high demand due to their ability to manage and organize a wide range of tasks.

There are many ways to become an administrative assistant. Many people start their careers as secretaries or office clerks and then move into administrative assistant roles. Others may complete a certificate or associate degree program in office administration or a related field. And some earn a bachelor’s degree or higher in business administration, finance, or marketing.

Salary Range

The average salary of an administrative assistant varies depending on the level of experience and education they have. The average salary for an administrative assistant is $40,868.

The total pay for an admin assistant (e.g., salary, profit sharing, bonuses, etc.) ranges from about $27k to $52k. The size of the company, level of responsibility and duties assigned to the administrative assistant, and geographical location of the job will significantly influence your salary.

If you’re looking for a career as an admin assistant, be sure to research the average salary in your area to see a realistic picture of what to expect. With hard work and dedication, you can lay the foundation for a successful career!

Conclusion

Becoming an administrative assistant can be a great way to get your foot in the door of the business world. It’s also a very versatile position that can lead to many opportunities for growth.

If you need help finding top-tier employers who are hiring administrative assistants, let Pocketbook Agency help. We have years of experience matching talented professionals with leading businesses across all industries.

 

Sources:

How to Create a Professional Resume | The Balance

Secretaries and Administrative Assistants: Occupational Outlook Handbook | BLS

Administrative Assistant Hourly Pay | PayScale

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